The experience is a term that is utilised extensively within the fitness industry and Personal Training. This 3-session workshop sets out to define the experience, explore ways in which a PT can positively influence the client experience, that will result in both client and PT success.
Suggested Pre-requisite:
- CIMSPA: L3 Personal Trainer
Course Aims and Objectives:
- To broaden the PTs knowledge and understanding of the client experience.
- To improve the PTs knowledge, understanding and confidence in how to influence the client experience.
- To highlight the importance of learning and development in the pursuit of the client experience.
- To broaden the PTs knowledge and understanding in where to seek out great learning and development in the pursuit of the client experience.
Author bio
Keith Smith is an accomplished Trainer and Tutor to the fitness industry, he has been Involved in qualification delivery, assessing and quality assurance since 1997. Over the last 22 years he has developed and delivered CPD and professional learning workshops for a variety of operators and equipment manufactures. Keith has also presented at industry events and conventions in the UK, China, Middle East, USA, Italy and India.
