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So, what is ‘THE’ experience? Keith Smith explains how we can affect the experience of our clients and how we ‘actually’ deliver on this promise. Keith is known for his expertise, passion and entertaining delivery.

Keith answers these 4 key concepts:

✅ Why do PTs need to think about ‘experiences’?

✅ What is VALUE?

✅ How does our content affect feelings?

✅ Regarding the PT experience – what is the context?

Learn how to take your services up to the next level – watch the webcast now!

A little bit more about Keith…

Image of Keith Smith

Keith Smith is an accomplished trainer and tutor to the fitness industry – he has been involved in qualification delivery, assessing and quality assurance since 1997. Over the last 22 years Keith has developed and delivered CPDs and professional learning workshops for a variety of well-known operators and equipment manufactures. Keith has also presented at numerous industry events and conventions in the UK, China, Middle East, USA, Italy and India.

 

 

 

 

 

 

 

 

About the Author

Keith Smith

Building Exerciser Confidence

Energetic, humble and hugely entertaining as a tutor and trainer, Keith Smith has been involved in qualification delivery, assessing and quality assurance since 1997. Since then, he’s developed and delivered CPD and professional learning workshops for a variety of colleges, training providers, operators and equipment manufacturers, including Life Fitness, Hammer Strength, David Lloyd Clubs, Simply Gyms, Barnsley Premier Leisure, Total Fitness, Surrey Sports Park, Sefton Council, My Time Active and GymGear. Keith has also presented at industry events and conventions in the UK, China, Middle East, USA, Italy and India. Passionate about the exerciser experience, Keith is the first to admit he loves his job and has an extensive CV to prove it

Key expertise:

  • Co-owner/director of Keith and Lara Smith Ltd, providing bespoke learning and development workshops for facility owners/operators and their staff
  • Delivery, assessment and quality assurance of the Gym Instructor and Personal Trainer qualifications (UK)
  • Supporting colleges and private training providers as a tutor, assessor and IQA (internal quality assurance)
  • Delivering theory and practical sessions/presentations at fitness conventions globally.

 

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